Online Professional Development Training (2 day virtual training course)

Online Professional Development Training Course Overview (full course):

• Setting SMART goals
• Communicating with clarity
• How to use positive language
• Handling difficult people
• Managing conflict and difficult conversations
• Using objective language
• Being assertive not aggressive
• How to delegate effectively
• Handling distractions and interruptions
• Develop a positive mental attitude
• Continuous improvement
• Understanding the role of failure in success

This course will teach you how to get the best performance from yourself and others.