BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ddaysoftware.com//NONSGML DDay.iCal 1.0//EN BEGIN:VEVENT DESCRIPTION:\n\n Gain a comprehensive overview of essential supervisory peo ple skills. This training includes interactive group discussions\, helpful scenarios and case studies. Business need \n\nThe transition from team member to team leader can be tough. Supervisors are key members of the ma nagement team and have the closest contact with the people who actually pr oduce the work. It is therefore important that supervisors receive adequat e support and training. Failure to ensure that they have the proper skills and knowledge to carry out their pivotal role can have a negative effect on the motivation and productivity of those whom they supervise. This sess ion will enable you to become effective quickly and enables you to underst and how your role fits into the organisation and the importance of communi cating with\, leading and motivating your team. It also explores the impor tance of monitoring absence\, how to identify bullying in the workplace an d managing discipline and grievances. \n\n All delegates will receive an e lectronic certificate of attendance for their participation in the trainin g. \n\n Suitable For \n\n Newly promoted supervisors/team leaders or th ose who wish to build on their present expertise in any of the subject are as covered. Programme \n\nOur expert-led training sessions are designed to facilitate discussion and interaction. This event will cover: \n\nHow to be an effective Supervisor \nCommunication skills including listening s kills and questioningtechniques \nHow to motivate your team and delegate s uccessfully \nHow to spot bullying and promote a culture of dignity at wor k \nThe basic principles of managing discipline and handling grievances \n Dealing with staff absences \n\n\nHave a large group of staff to train?T o save you time and money\, we can deliver bespoke training at your workpl ace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry forme-learningWe also offer free e-learning on a wide range of employment relations topics. It's a great way to devel op\, enhance and refresh your knowledge\, providing you with the opportuni ty to work through theory\, explore case studies and answer interactive qu estions.Need more than training?We recognise that every organisation is di fferent. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more\, contact our Custo mer Services Team on 0300 123 1150 or complete our online enquiry form \n\ nVenue Holiday Inn - Cambridge Date 02/12/2020 Time 10:00 - 16:00 Price 1 75.00 per person Please note our training events are VAT exemptPlease call Acas on 0300 123 1150 or email events@acas.org.uk DTEND:20201202T160000 DTSTAMP:20210302T074713Z DTSTART:20201202T100000 LOCATION:Cambridgeshire SEQUENCE:0 SUMMARY:Essential skills for supervisors UID:745b05af-3708-49aa-bd5b-b19a26b34c9b END:VEVENT END:VCALENDAR