Supervisor Skills Training Course (2 day course)

Supervisor Skills Training Course Content

• Setting goals for the team.
• How to gain the respect of the team.
• How to communicate effectively.
• Managing time and delegating tasks correctly.
• How to prioritise correctly.
• Dealing with distractions, time wasters and keeping focussed.
• How to motivate and give feedback to staff.
• The importance of being a role model.
• Managing poor performance.
• The importance of using positive language.
• Handling difficult situations and nipping conflict in the bud.
• Giving corrective feedback.
• Creating a positive mental attitude.
• How to overcome setbacks and temporary defeats.
• Action planning.