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DESCRIPTION:\n\nThe purpose of this two-day Management Development Programm
 e is to help managers develop more confidence\, by means of developing the
 ir skills. Confidence in any situation\, comes from knowing exactly what t
 o do\, and exactly what to say. The confident manager is the COMPETENT man
 ager. Management Development Course Overview \n\nAssessment of your manage
 ment strengths and weaknessesHow to decide and communicate ambitious\, ach
 ievable goalsWhy you should set high standardsRole model the behaviours yo
 u want to see in othersHow to communicate with more clarityConstructive cr
 iticismGiving specific\, not vague\, instructionsHow to handle difficult c
 onversationsDealing with poor performance issuesThe importance of using ob
 jective\, non emotive\, languageKnow when to compromise and when NOT to co
 mpromiseWhen\, where\, how to give corrective feedbackThe importance of po
 sitive praise\, appreciation and thanksEffective time managementDeciding o
 n prioritisationHow to avoid having busy\, but non-productive daysDelegate
  the right job to the right person\, in the right wayHow to handle distrac
 tions and interruptionsHow to make the right decisions\, every timeHow to 
 solve problems by interrupting their causesRational-optimism and its effec
 t on tangible resultsHow habitual-pessimism can destroy your chancesHow to
  create and sustain a sense of rational optimismHow to overcome failure\, 
 setbacks\, criticism and defeatsMake the science of Continuous Improvement
  work for youPutting these ideas to work
DTEND:20210120T163000
DTSTAMP:20210228T103212Z
DTSTART:20210120T090000
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SUMMARY:Management Development Programme (2 day course)
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